Privacy Policy

Effective Date: January 12, 2025

Welcome to PostSpark ("we," "our," or "us"). We are committed to protecting your privacy. This Privacy Policy outlines how we collect, use, and share your information when you visit our website, https://postspark.app ("Website").

1. Information We Collect

When you visit our Website, we may collect the following types of information:

a. Automatically Collected Information:

• Usage Data: We use Google Analytics to collect details about your visit, including your IP address, browser type, device type, pages visited, time spent on the Website, and referral sources.
• Cookies: Google Analytics may place cookies on your device to help analyze Website usage patterns.

b. Voluntarily Provided Information:

• If you choose to provide personal information (e.g., your name, email address, or other details) through forms or surveys, we will collect and securely store that information.

c. Device Information:

• Information about the device you use to access the Website, including its operating system, settings, and unique identifiers.

d. Location Data:

• Approximate location information derived from your IP address to better understand user demographics.

e. Error and Performance Data:

• We use Sentry to collect and monitor error reports, application performance, and technical issues to ensure the Website runs smoothly. This data may include details about the actions that led to an error, device information, and other diagnostics.

2. How We Use Your Information

We use the information collected to:

• Improve the functionality and content of our Website.
• Understand user behavior and preferences.
• Monitor and analyze trends to enhance the user experience.
• Respond to inquiries and provide support.
• Detect, debug, and resolve technical issues.
• Comply with legal obligations.

3. Sharing Your Information

We do not sell or share your personal information with third parties for their marketing purposes. However, we may share information:

• With service providers like Google Analytics and Sentry to analyze Website performance and diagnose errors.
• With partners and contractors who assist us in operating and maintaining the Website.
• When required by law or to protect our rights.

4. Data Retention

We retain different types of data for varying durations based on their purpose and usage:

Assets:

• Custom Backgrounds, Stickers, and Other Reusable Assets: These types of assets are stored for an extended period of time to allow users to reuse them across multiple projects or sessions. The retention period for these assets is indefinite unless the user explicitly deletes them or requests their removal.

Content:

• Uploaded Screenshots and Render Results: These types of content are stored for no longer than 7 days from the date of upload or generation. After this period, the data is permanently deleted from our servers.

5. Google Analytics

Google Analytics uses cookies to track user interactions on our Website. The data collected is anonymized and aggregated to provide insights into Website usage. For more details about how Google uses your data, visit Google’s Privacy Policy and Google Analytics’ Terms of Service.

You can opt out of Google Analytics tracking by installing the Google Analytics Opt-out Browser Add-on.

6. Sentry

We use Sentry to monitor the Website's performance and detect errors. Sentry collects diagnostic and technical data to help us identify and resolve issues efficiently. For more details about Sentry’s practices, please visit Sentry’s Privacy Policy.

7. Your Choices

• Cookies: Manage your cookie preferences through your browser settings.
• Access and Updates: If you have provided personal information, you can request access to or updates of that information by contacting us at [email protected].

8. Security

We implement reasonable security measures, including encryption, firewalls, and secure access protocols, to protect your information. However, no system can guarantee complete security.

9. Changes to This Policy

We may update this Privacy Policy periodically. Changes will be posted on this page with an updated effective date. Please review this policy regularly to stay informed about how we are protecting your information.

10. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us:

PostSpark
Email: [email protected]